Office Junior/Receptionist

About the role

Are you enthusiastic, organised and keen to develop your administrative skills? Kingswells Medical Practice is looking for an Office Junior to support the day-to-day work of the Practice and contribute to an efficient service for patients and colleagues. You will help keep records organised, support prescription administration and assist the healthcare team with a range of essential office tasks. This role offers an opportunity to gain practical experience in a Medical Practice, with full training provided.

Key responsibilities

Provide patient care navigation in line with the changing face of modern General Practice, helping patients access the right healthcare professional or service for their needs.

Monitor and deal with emails appropriately, passing enquiries to the relevant team member when needed.

File electronic documents accurately into patient records.

Assist with new patient registrations, ensuring information is recorded carefully and accurately.

Support the processing of patient prescription requests in line with Practice procedures, referring queries to the appropriate colleague.

Communicate clearly and professionally with all members of the healthcare team including GPs, Hospital Clinics, District Nursing Team etc.

Carry out photocopying, scanning and other routine administrative tasks.

Handle patient and Practice information confidentially and follow Practice procedures when accessing, recording or sharing information.

These duties are not exhaustive. You may be asked to undertake other reasonable tasks appropriate to the role, with training and guidance where required.

About you

We are looking for someone who takes pride in accurate work, communicates well and is willing to learn.

Essential requirements

National 5 English at SCQF Level 5 or above.

Clear, professional communication skills.

Competent computer skills and a willingness to learn the systems used in the Practice and adapts well to change.

An understanding of confidentiality and the importance of protecting sensitive information.

A reliable, enthusiastic approach and the ability to work well with colleagues.

Good attention to detail and an organised approach to everyday tasks.

Learning and development

This role is an opportunity to build a foundation in healthcare administration while developing confidence and transferable office skills subject to availability and Practice needs.

How to apply

Please send your CV and application letter to Mrs Sarah Gray, Practice Manager, at gram.kingswellsadministrator@nhs.scot

Closing date: 17 November 2026

Please note the position may close earlier should we receive suitable applicants.

Benefits:

• Company pension
• Employee discount
• Free parking
• On-site parking
• Sick pay

Work Location: In person