Junior Project Manager or Project Manager

Job Title: Junior Project Manager or Project Manager

Job Type: Full-time

Job Location: Bognor Regis, West Sussex

Reports to: Operations Director and a dotted line into the Development Team Lead

Start Date: ASAP

About Innovate Tax

Innovate Tax is a leading global tax technology consultancy that helps multinational organisations automate and transform their indirect tax and compliance processes through innovative technology solutions. Founded in 2012 and headquartered in Bognor Regis on the south coast of England, with offices in Wales, the United States, the UAE and India, we work with some of the world's most recognised businesses to deliver smarter, more efficient ways of managing and automating indirect tax. Our success is built on innovation, expertise and collaboration, giving our people the opportunity to work on cutting-edge technology, international projects and solutions that make a real impact for clients around the globe.

Role Purpose

Be part of our Global award-winning team!

We are looking for a dynamic, personable and enthusiastic Junior Project Manager (who wants to progress into a Project Manager role) or a Project Manager who wants to move into tax technology, to join our growing company (located in Bognor Regis), in an industry that is going through a technological revolution. Working alongside our Operations Director and Development Team Lead, your position will be to work with our established Development team(s) delivering multiple interesting and challenging Tax Technology projects in accordance with company requirements, on time and within budget. Your initial focus will be working with the Operations Director and Development Team Lead to implement our bespoke project management methodology which reflects Agile PM philosophies and approaches, using our bespoke Company Apps.

Some previous technical/development project experience is preferred, with a background of undertaking roles where attention to detail and organisation are key. You will have a curious mind and a desire to continuously improve what we (and you) do - we want you to ask questions and be comfortable with learning from mistakes and have a ‘can-do’ outlook.

Role Overview

• Following our Agile project management methodology, work with key Developers / Tech team(s) to ensure we are developing what has been agreed, to the required standards and on time. This includes the periodic (e.g. monthly) releases.
• Identifying and resolving (or escalating) any Risks, Issues or Blockers to successful delivery. This includes arranging meetings with key people in the business as part of mitigation or unblocking blockers, and ensuring agreed actions or activities are undertaken.
• Documenting escalated product bugs and new feature requests in our Ticketing system, and assigning Tickets to the appropriate project timebox and/or Developer (e.g. for urgent fixes). Ensuring that Tickets are closed correctly after a development phase (or timebox) is complete.
• Working with various teams to ensure User Stories are created for testing (or create them yourself); arrange and oversee functional testing (stepping in to test if required); and be the bridge between Development and Commercial for new Products or new Product features.
• Working with our Commercial team on product sales, demos, pricing, etc, brokering in others where required.
• Ensuring that Development / Technical project meetings are recorded (using AI) ; sanitised and saved centrally in our Apps; and shared with key stakeholders post meeting. Following up on Actions as needed.
• Heading up communication with the business (and if required, clients) relating to releases and deployments.
• Heading up the onboarding of new clients onto our Products, effectively delegating activities where appropriate.
• Central contact for Product/ Development and Technical team enquiries (internally), directing people to the most appropriate person for enquiries and requests for development/IT fixes or enhancements
• General project coordination and administration, and other project related tasks, as required by the tech/dev team(s)

Skills & Attributes

• Highly organised, with great attention to detail and time management skills, with the ability to manage your own workload effectively and multitask as required
• Good documentation skills
• Strong interpersonal and communication skills, collaborating between clients, the project team and the sales team
• Ability to manage stakeholders’ expectations; we believe in under-promising and over-delivering and not over-promising and under-delivering
• A team player who is comfortable working in a close-knit team and building strong professional relationships internally and with our clients, but with the ability to work independently
• Good analytical and problem-solving skills
• Ability to work under pressure and be able to push back (tactfully) where needed

Experience

You will be able to demonstrate knowledge and/or experience of the following:

• If joining as a Junior Project Manager, you will have solid experience working at project coordinator level or above
• If joining as a Project Manager, you will either be working as a Junior Project Manager or a Project Manager, preferably in a similar industry
• Establishing and maintain effective relationships and partnerships with internal and external stakeholders
• Microsoft Office: including Outlook, Word, Excel and PowerPoint

The following is also desirable for this role:

• Participation in managing short-term (quick turnaround) projects, including involvement in the identification of key deliverables and project timelines; resource planning (bringing in the right people at the right time); and budget control
• Previous experience of working with Global brands/clients preferred, but not essential

Education & Experience

• Educated to A-level (or equivalent) or the ability to demonstrate comparable experience.
• Demonstrate progression within the Project Management field.
• A project management qualification such as PRINCE2 or AgilePM would be desirable but not essential

What You Will Get

• Clear career development opportunities - many of our team started as trainees and now lead global projects.
• 20 days’ annual leave, plus public holidays (increasing yearly, with service).
• Company Sick Pay.
• Royal London Pension Scheme.
• Employee Assistance Programme & Wellness Hour initiative.
• Casual dress code and your birthday off!
• Exciting company events and social activities.
• A friendly, supportive environment that celebrates success and individuality.

Core Values

It’s important that everyone at Innovate Tax embodies our same core values:

• Respect – we respect ourselves, our colleagues, our clients, our differences – everything!
• Look for opportunity – we always aim to innovate and improve, never accepting the status quo
• Make your good better– we always strive to excel at the things we are good at and seek to improve our knowledge, expertise and ourselves
• Always deliver– we take ownership of what we do and if we say we’ll do something, we’ll do it!
• Above and beyond – we always make the effort to go the extra mile to impress ourselves and our clients

Please note that salary will be adjusted depending on your experince.

This is an outline of the role; however, you may be expected to undertake additional tasks depending on your skills and abilities. This Job Specification may change from time to time depending on the business needs; this does not form part of your terms and conditions of employment

Pay: £28,000.00-£42,000.00 per year

Benefits:

• Casual dress
• Company events
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking

Ability to commute/relocate:

• Bognor Regis PO22 9SL: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person