Junior HR Business Partner

Life Couriers is a growing logistics service provider operating across healthcare, marketing and events, and e-commerce. Our people are central to our success, and we are committed to creating a positive, inclusive and high-performing working environment.

Our CARE values underpin everything we do. We expect our people to demonstrate commitment, accountability, respect and excellence in their work, with a determination that we do not fail our customers or each other.

Job purpose

To provide a proactive, visible and commercially focused HR partnering service to the operation, supporting managers and employees across the full employee lifecycle.

The Junior HR Business Partner will work closely with operational managers and supervisors, providing practical HR advice, supporting employee relations matters, improving employee engagement and ensuring consistent application of company policies and procedures.

The role will support the HR Manager in delivering the wider people strategy, whilst developing the knowledge and experience required to progress into a fully-fledged HR Business Partner position.

Responsibilities

Payroll and HR Administration

· Take responsibility for the HR element of the monthly payroll process.

· Ensure all new starters, leavers, salary changes, overtime, insurance deductions, promotions, contractual changes and are accurately recorded and recorded on the payroll system agreed deadlines.

· Liaise with line managers to obtain and verify payroll information before submission.

· Ensure sickness absence, statutory leave, unpaid leave and other relevant employee changes are accurately recorded on the payroll.

· Act as the first point of contact for employee payroll-related queries, escalating complex pay or tax matters to the finance.

· Maintain appropriate records and audit trails to support payroll accuracy and compliance.

· Work closely with Finance to ensure a smooth and controlled monthly payroll process.

· Maintain confidentiality and ensure payroll information is handled in accordance with GDPR and data protection requirements.

Operational HR Business Partnering

· Build effective working relationships with the management and supervisory teams.

· Coach and support managers in their people management responsibilities.

· Challenge poor management practice and promote accountability.

· Support organisational changes, restructures and consultation processes. Identify potential employee relations risks and escalate complex or sensitive matters to the HR Manager.

· Ensure all employee relations matters are managed fairly, consistently and in accordance with employment legislation and company policy.

Recruitment and Onboarding

· Support recruitment campaigns, candidate selection and interview processes.

· Ensure offers, contracts, pre-employment checks and onboarding documentation are completed.

· Monitor new starter progress throughout probation.

· Work with managers to improve retention and reduce early employee turnover.

Job Requirements

Essential

· Previous experience working within a generalist HR role.

· Good understanding of UK employment legislation and HR best practice.

· Experience supporting employee relations cases.

· Confident communicating with employees, managers and senior stakeholders.

· Strong organisational skills and attention to detail.

· Ability to manage competing priorities and work to deadlines.

· Confident using Microsoft Office and HR information systems. – HBHR is a plus

· A proactive, approachable and solutions-focused attitude.

· Ability to challenge constructively and influence managers.

Education and Experience:

· CIPD Level 3 or Level 5 qualification, or working towards one.

· Experience in logistics, transport, warehousing or another operational environment.

Personal attributes

· Approachable and visible within the operation.

· Resilient and confident when dealing with difficult conversations.

· Commercially aware and able to understand operational pressures.

· Professional, discreet and trustworthy.

· Organised, self-motivated and able to work independently.

· Committed to continuous improvement.

· Passionate about developing managers and improving the employee experience**.**

Pay: £34,000.00 per year

Benefits:

• On-site parking

Work Location: In person