Junior Field Service Engineer

Skyview Systems provides mission critical environmental and meteorological monitoring solutions to a diverse and complex customer base. From emergency response and rescue sites to waste recycling and energy renewal sites, it is essential that the equipment and services we provide are reliable, accurate and robust. We are looking for a Junior Field Service Engineer to join our busy team.

Our field service engineers play a crucial role in installing, calibrating and repairing on site equipment, providing an excellent service to our customers, and ensuring that our high standards and commitment to safe working practices are maintained at all times. This role offers the opportunity to travel the UK and parts of Ireland and visit our impressive cross-industry client portfolio. Our engineers act as ambassadors for our company, enhancing customer satisfaction, minimising risk and driving efficiency in delivery and cost.

Main Duties

• Field services: Provide field service support for Skyview customers within the UK and Europe.
• Pre-installation preparation: Ensure that equipment is tested and compliant prior to installation, and that necessary site risk assessments have been carried out.
• Installation planning: Carry out equipment building and testing. Ensure that site surveys, information with regards to site facilities and full documentation of systems are up-to-date and available to allow for efficient installations.
• Travel: Undertake site visits throughout the UK and parts of Ireland, offering the opportunity to travel widely and work in a variety of locations. Company van provided to travel site to site - so a love of driving is a must!
• On-site installations: Complete on-site installations and commissioning of weather monitoring equipment and services.
• Systems repairs and maintenance: Provide scheduled and reactive on-site repair and maintenance services to equipment and software.
• Customer communication: Ensure that customers are fully briefed on planned installations, enquiries and issues are dealt with promptly, and that communication is well documented.
• Internal communications: Maintain, update and publish key customer data and information in our in-house CRM and Sage systems.

Qualifications and Education Required

• A recognised electronics/mechanical qualification (HNC/ONC/NVQ Level 3-4 or equivalent).
• Strong working knowledge of operating systems, PC hardware and software including MS Office Applications.
• Ability to travel across the UK and Europe.
• Full, clean driving licence.

Preferred Skills

• Professional, confident and approachable.
• Must be flexible with regards to working hours and have consistent drive to tackle day to day work tasks.
• The ability to plan, prepare and act decisively.
• Proven ability to diagnose complex system failures and propose effective solutions.
• An effective communicator who is customer focused, creative and proactive.
• Self-motivated and able to work individually or as part of a team.
• Strong working knowledge of MS Office Applications: Excel, Word, Outlook.
• Ability to prioritise, adapt and work to strict deadlines.

Benefits

• £25,000-£27,000 p/a dependant on experience and qualifications
• 37.5hrs/week basic
• Overtime and travel allowance
• Transport provided
• Full training and potential for professional development
• 21 days annual leave

Job Type: Full-time

Pay: £25,000.00-£27,500.00 per year

Work Location: In person