Junior Account Manager - TikTok Shop

🦦 We're Hiring: Junior Account Manager – TikTok Shop

📍 North West London | Hybrid (min. 2 days/week in office)

💰 £30k–£35k

About Us

We're Social United. A London-based TikTok Shop Partner (TSP) and one of the UK's Top 10 agencies. Formerly eBusiness Guru, we've evolved into Social United with a sharper focus on TikTok Shop growth.

👉 Learn more: socialunited.co.uk

About the Role

We're looking for a proactive, commercially minded Junior Account Manager to support the growth and performance of our TikTok Shop clients.

You'll need a solid understanding of the TikTok Shop ecosystem, e-commerce, creators, affiliate marketing, LIVE, promotions, and advertising confidence to turn data into ideas clients want to act on.

This role suits someone who's highly communicative, collaborative, commercially sharp, and confident presenting to and influencing clients.

Key Responsibilities

• Manage day-to-day communication and relationships with assigned TikTok Shop clients
• Build a deep understanding of each client's business, products, objectives, and challenges
• Monitor account performance and spot opportunities to grow sales, content, and overall account health
• Develop and present data-driven recommendations based on performance, trends, and best practices
• Confidently pitch and influence clients to adopt new strategies and growth opportunities
• Collaborate with internal teams (TikTok Shop, Ads, Creator/Affiliate, LIVE, Operations, Product) to deliver on client goals
• Coordinate cross-functional projects from planning through to execution
• Support campaign planning around key TikTok Shop events, promotions, and seasonal moments
• Turn performance data into clear, actionable business insights

What We're Looking For

• Understanding of the TikTok Shop ecosystem (e-commerce, affiliate/creator marketing, LIVE, promotions, advertising)
• Excellent written and verbal communication skills
• Strong relationship-building skills with clients and internal teams
• Confidence presenting ideas and performance insights
• Ability to influence using clear commercial reasoning and data
• Strong cross-functional collaboration skills
• Commercial mindset with genuine interest in e-commerce and social commerce
• Analytical mindset, comfortable with performance data and KPIs
• Proactive, ownership-driven problem-solver
• Strong organisation and time-management skills across multiple accounts
• Adaptability in a fast-paced, ever-changing environment
• 1–2 years' experience in TikTok Shop, e-commerce, digital marketing, social media, or account management preferred