Junior Account Manager

Job description:

About GVG

Global Vehicle Group (GVG) is the UK’s largest and most diverse B2B leasing broker. Through our specialist brands – Global Vans, Fleet Alliance, XLCR and the lcv group – we manage over 70,000 vehicles with assets under management exceeding £2.5 billion.

About the lcv group

the lcv group is one of the UK’s leading providers of vehicles. For more than 20 years we have supplied businesses with the best vans at the best prices, and our diverse range has expanded to include cars, fleet services, and flexible hire options.

Role Overview

We are looking for an enthusiastic, motivated and personable Junior Account Manager to join our New Business Sales Team. This is an excellent opportunity for someone looking to build a career in sales, with the aim of progressing into a full Account Manager role within the first six months.

Previous sales experience is not essential, as full training and ongoing support will be provided. What matters most is a positive attitude, a willingness to learn and a genuine ambition to develop a career in sales.

You will work closely with the New Business Team, supporting the customer journey by following up on new enquiries, assisting our Credit Team and contacting customers who have chosen not to proceed to understand their reasons and explore any opportunities to move forward.

This role is designed as a stepping stone into a sales-focused Account Manager position. You will have the opportunity to develop your communication, relationship-building and sales skills, gaining the knowledge and confidence needed to take on your own accounts.

We are looking for someone who is keen to learn, enjoys speaking with people and is motivated by the opportunity to progress and build a successful career in sales.

Key Responsibilities

· Support the New Business Sales Team by following up on incoming customer enquiries.

· Contact customers who have not proceeded with an enquiry to understand their reasons and identify opportunities to move forward.

· Assist the Credit Team by supporting customers through the credit application process and helping to resolve any outstanding queries.

· Build positive relationships with prospective customers through friendly, professional and confident communication.

· Proactively follow up outstanding enquiries to help improve conversion rates and generate new business opportunities.

· Maintain accurate customer records and ensure all follow-up activity is recorded on the CRM system.

· Develop knowledge of our vehicle leasing products, finance processes and sales procedures through training and hands-on experience.

· Demonstrate a willingness to learn, take on feedback and continuously develop sales and customer service skills.

· Work towards progressing into a full Account Manager role within six months, taking on greater sales responsibility and managing your own customer opportunities.

What We’re Looking For

· Positive, enthusiastic character with a genuine desire to succeed.

· Confident communicator who builds rapport and values customer relationships.

· Strong work ethic, self-motivation, resilience and personal accountability.

· Willingness to learn, accept feedback and continuously improve.

· Organised team player with a proactive approach and attention to detail.

· Previous sales experience desirable but not essential.

Job Title: Junior Account Manager – New Business Team

Company: the lcv group | Location: Swansea | Department: Sales

Basic Salary: £26,000 per annum, plus additional performance-based incentives.

Hours: 9am-5.30pm Mon - Friday.

Pay: £26,000.00 per year

Work Location: In person