E-Commerce and Marketplace Junior Account Manager

Ecommerce & Marketplace Junior Account Manager

Location: Cwmbran HQ – minimum 4 days per week

Department: Sales

Reporting to: Head of National Accounts

Salary: Competitive salary + performance-related bonus

The Role

We are looking for a dynamic, driven and commercially minded Ecommerce & Marketplace Account Manager to join our Sales team.

You will take day-to-day ownership of our online marketplace accounts, with a key focus on growing sales, maximising opportunities and ensuring our brands and products perform at their best online. This is a hands-on, commercially focused role for someone who is proactive, analytical, organised and confident taking ownership.

Key Responsibilities

• Manage and develop our online marketplace accounts.

• Maintain and optimise product listings, content, imagery, pricing and product information.

• Monitor stock availability and proactively identify issues that could impact sales.

• Manage new product launches, ensuring products are live accurately and on time.

• Plan and execute promotional activity to drive sales and maximise key trading periods.

• Monitor sales performance and identify opportunities for growth.

• Track competitor pricing, promotions, content and activity and make commercial recommendations.

• Analyse sales, stock, pricing and promotional data using Excel.

• Identify underperforming products and recommend actions to improve performance.

• Liaise with marketplace contacts and resolve account or product issues.

• Work closely with Sales, Marketing and Logistics to deliver online growth.

About You

We are looking for someone who is:

• Driven, proactive and commercially focused.

• Confident working with numbers, data and Excel.

• Highly organised with excellent attention to detail.

• A strong communicator and team player.

• Able to manage multiple priorities and deadlines.

• Curious about ecommerce, online retail and consumer behaviour.

• Ambitious and keen to develop their career within Sales.

Experience

Essential

• Strong Excel skills.

• Good commercial awareness.

• Excellent organisation and attention to detail.

• Strong communication skills.

Desirable

• Experience in ecommerce, online marketplaces, retail or sales.

• Experience with Amazon, eBay, Mirakl or similar platforms.

• Experience with promotional planning and online trading.

• Business Central (BC) knowledge.

Ecommerce experience is advantageous but not essential. We are looking for the right person with the commercial mindset, drive and ability to learn.

What We Offer

• Competitive salary

• Performance-related bonus scheme.

• Opportunity to develop and progress within the Sales team.

• Minimum 4 days per week at our Cwmbran HQ.

• Laptop / Mobile / iPad