Client Experience Specialist (Remote) – £30,000 + Training Provided – Entry Level

Client Experience Specialist (Remote) – £30,000 + Training Provided – Entry Level

Customer Experience | Client Services | Customer Support | Remote Operations Role

Location: Remote

Salary: £28,000 – £32,000 per year

Job Type: Full-time / Permanent

Industry: Customer Experience / Client Services / Operations

About the Role

We are recruiting on behalf of our client for a professional and customer-focused Client Experience Specialist to join their growing remote operations team.

This is an exciting entry-level opportunity with full training provided, ideal for candidates interested in customer experience, client services, business support, and digital operations.

You will support client interactions, assist with service coordination, and help deliver a positive customer experience across digital platforms and communication channels.

Key Responsibilities

Support customer and client experience activities

Respond to client enquiries and provide professional support

Assist with onboarding, scheduling, and account coordination tasks

Maintain accurate customer records and service documentation

Support internal teams with operational and client-related activities

Help monitor customer satisfaction and service quality

Assist with improving customer experience processes and workflows

Skills & Experience

Strong communication and interpersonal skills

Customer-focused and professional approach

Good organisational and problem-solving abilities

Comfortable using online platforms and digital systems

Ability to work independently in a remote environment

Previous customer service, retail, hospitality, or admin experience is beneficial

No experience required – full training provided

Benefits

Fully remote working

Competitive salary package

Training and career development opportunities

Opportunity to build a career in customer experience and client services

Supportive and collaborative team environment

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Application Process

Due to the high volume of applications, if you do not hear from us within 15 days of applying, please assume your application has been unsuccessful on this occasion.