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Apply4U | Job search & Recruitment Platform

Scaleup · Agency

Chat Support Agent | Remote | Entry Level

LondonRemoteFull-time£22,880–£27,040/year3w ago
JuniorCustomer SupportLive chatCRMCustomer service

About the Company

One of our clients is hiring a Chat Support Agent based in London for a remote, entry-level position. This role is perfect for someone with strong communication skills and a passion for assisting customers online.

About the Role

This role is perfect for someone with strong communication skills and a passion for assisting customers online.

Responsibilities

  • Respond to customer queries via live chat and email
  • Provide accurate information about products and services
  • Escalate complex issues to senior support staff when needed
  • Maintain detailed records of customer interactions in the CRM system

Qualifications

  • Prior customer service experience is a plus but not essential

Required Skills

  • Excellent written English and fast typing speed
  • Friendly and professional communication style
  • Ability to multitask and work remotely with focus and discipline

Preferred Skills

  • Prior customer service experience is a plus but not essential

Pay range and compensation package

Salary: £11 – £13 per hour

Equal Opportunity Statement

If you enjoy helping others and want to build a career in customer support, apply today to join our client’s team as a Chat Support Agent!

About Apply4U | Job search & Recruitment Platform

To put it quite simply, we're here 4 U! Whether you’re searching for your next job or hiring for the perfect candidate, we’re here to simplify your search and reduce your time and costs. At Apply4U, we support job seekers with everything from CV crafting to interview prep. We also provide recruiters and employers with extensive candidate databases and unlimited job postings, while partnering with

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